Martin Lewis tells Virgin Media customers how to avoid new price hike and reduce current monthly bill
Martin Lewis recently shared the grim news that most broadband providers are increasing their monthly bills by around 14 per cent this Spring putting even more pressure on household budgets during the cost of living crisis. However, the consumer champion offered a ray of hope for people who subscribe to Virgin Media for TV, broadband or home phone packages.
If the thought of haggling puts you off, it’s worth noting that in a recent poll, the founder of MoneySavingExpert.com said that Virgin Media was the “number one” provider for getting a result through haggling with a whopping 85 per cent success rate. “The big difference between Virgin Media and most of the other companies who are doing these price hikes is it does not say in the contracts that it can do inflation-based price hikes and that means that you can leave penalty-free once it’s notified you.”
“If you don’t want to leave, you can use it as ammunition to haggle with Virgin Media saying ‘well I can get much cheaper prices elsewhere I’d like to stay with you, I’d like you to match it so that I can stay’ and as we’ve talked about before of the best place to do that is customer disconnections, which internally is known as ‘customer retentions’.”
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