A study of 2,000 mobile phone users has found 63 per cent are confused by the cost of using their phone abroad with holidaymakers stung for over £120
A survey of 2,000 mobile phone users has found that 63 per cent are baffled by the cost of using their phone abroad. The most confusing aspects include the price difference in various countries , how texts and calls are charged , and whether roaming charges are included in their mobile plan .
Sarah McGarr, chief digital officer at the travel eSIM provider, said: "Everyone loves jetting off on holiday, but it's evident people like to keep in touch with what's going on back home and in the world around them wherever they are, and that they rely on data for all sorts of holiday essentials from maps to translations to transport. So our mobiles really are crucial while abroad.
However, an astonishing 42 per cent have encountered unanticipated charges, averaging at £50 in unexpected expenses. The study found that over two-thirds use their data overseas, even though nearly a third lack confidence in their understanding of what roaming charges entail. About 35 per cent believed that they cannot switch network providers while travelling abroad. Despite this belief, the study indicates that almost half do consider roaming costs when choosing a mobile network provider.
Ireland Latest News, Ireland Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Brits face £120 post-holiday charge due to confusing phone rules this summer...
Read more »
Brits stung by roaming charges as some spend more than £120 on their holidaysMillions of UK adults are baffled by roaming charges and have no idea how much they could be hit – with some stung for more than £120 on their holidays.
Read more »
Brits stung by roaming charges as some spend more than £120 on their holidaysMillions of UK adults are baffled by roaming charges and have no idea how much they could be hit – with some stung for more than £120 on their holidays.
Read more »
Holidaymakers face £120 charge this summer unless they take actionA quarter could face paying even more because of a lack of understanding
Read more »
Energy bills drop by £120 as Ofgem sets new price capIt comes as the Conservatives and Labour prepare to make household bills a key election battleground
Read more »
We found a £120 alternative to Cat Deeley's £610 Chanel-inspired co-ordCat Deeley wowed in a £610 navy knitted two-piece on This Morning and we've found a high street alternative that's perfect for summer - and it's a fraction of the price
Read more »