Lululemon just slashed its sales forecast for Mirror, but inside both companies, employees have been skeptical of the $500 million acquisition since the beginning
According to six former Mirror employees, selling the company was a major focus for Putnam, a "It was always part of the plan," a former product manager said."Even from prelaunch, we had very large organizations and different sports companies coming in and checking it out."
"I had literally 24 hours' notice and they were like, 'We need you to go up there to make sure everything's working,'" a former tech employee said."It was pretty intense. I would not want to do something like that again." "It felt like some of the larger tech issues that I would bring to our engineers were brushed under the rug," the former tech employee said."They were like, 'This is what we can do to make it work good enough for right now.'"
"I was spending my days on the phone talking to customers who were angry, which was really, really tough," the employee said."It was so weird and backwards that we'd rather make sure a metric is low and just give people the Mirror than actually fix problems."In the months after the deal's completion, Mirror and Lululemon employees told Insider, issues integrating the brands came to the fore.
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