Mobile phones give researchers a deeper look into living homeless in L.A.

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Mobile phones give researchers a deeper look into living homeless in L.A.
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L.A. County relies on a controversial point-in-time count to estimate the homeless population. Cellphones are giving researchers a day-to-day picture.

When USC researchers set out to document the effects of the digital divide on homeless people, they made an unexpected finding:Leveraging that knowledge, a crosstown team from USC and UCLA — drawn together by a common social mission — has been conducting a novel survey of the Los Angeles homeless population.

“In some ways it’s just a more general survey at this stage about what do people know about these camping laws and do they think it’s going to affect them,” said co-author Benjamin Henwood, professor in USC’s Suzanne Dworak-Peck School of Social Workprovides new insight into how L.A.'s revised anti-camping ordinance and laws in other cities are viewed on the street.

Respondents also had “exceptionally worse physical and mental health outcomes” than the adult population of Los Angeles County. Half reported symptoms of anxiety and slightly less reported depression. Forty-nine percent rated their health as fair or poor compared to 17% countywide. Women were more likely than men to describe their health as fair or poor, and 63% reported psychological distress compared to 39% for men.

After experimenting with different approaches, they plan to piggyback on the survey of 5,000 homeless people conducted each year as part of the point-in-time count. After asking the survey questions, the interviewers will give each participant a pitch to enroll in the mobile app survey program. That would be a challenge for a homeless population as large and dispersed as in Los Angeles. One troubling finding of the mobile phone survey was the 33% of respondents said they had no contact with outreach workers.The LAHSA count found that there were no unsheltered people in the northwest quarter of Venice.

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