Private and commercially sensitive material made accessible on the internet as users fail to understand impact of chatbot feature
Availability of private and commercially sensitive material exposed alarming lack of AI literacyapp that allowed users to make their conversations accessible to search engines. The decision was made after it became apparent that some private or commercially sensitive material was inadvertently being made accessible on the internet.
Mr Scannell said there had been widespread confusion initially as to how the information was becoming publicly accessible and whether all prompts to ChatGPT were impacted. It appears users were clicking a check-box that had the effect of making shared chats discoverable by search engines without them realising the consequences.
“Based on what I’ve seen, some of the stuff was so personally sensitive and commercially sensitive that people clearly didn’t realise a random person could come along and do a simple search on Google and be able to find the chats.” “People seem to have clicked a box to make their chats discoverable on a search engine, or make them indexable, apparently without understanding what that meant. It’s just people doing this without realising it.
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