People who need to use the NHS 111 service for medical advice have been warned of delays as a cyber attack has caused a “major” computer system outage.
The Welsh Ambulance Service described the outage as “significant”, “major” and “far reaching” and said it was affecting all four nations of the UK.
It warned the weekend will be a busier time than usual for NHS 111 Wales and said while capacity to answer calls is being “maximised” by the ambulance service and localboards, “it may take longer for calls to be answered and we thank the public for their patience”. He said: “As a precaution, to avoid risk to other critical systems and services, access to the company’s services from the HSC has been disabled, while the incident is contained.Simon Short, chief operating officer at Advanced, confirmed the incident was related to a cyber attack and said it had taken action which contained the attack, adding that “no further issues have been detected”.
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