Q&A: Guidance for fans angry over rapper taking to Malahide stage 90 minutes late and playing for less than an hour
Q&A: Guidance for fans angry over rapper taking to Malahide stage 90 minutes late and playing for less than an hour, focus is turning to whether or not people could be are entitled to a full or partial refund because the rapper performed for less than half the time she was expected to athas confirmed concerts are covered under consumer protection laws and suggested that disappointed fans may have recourse to rights that fall due under legislation.
Another social media user described the event as “disgraceful” and said fans were “wet, tired and dismayed. No apology, no acknowledgment ... It was a joke of a concert. People left before it started or had to leave at 10.30 to get public transport. It also ended abruptly too. There should be a gesture of goodwill made. MCD need to sort this out.
She said with regard to the Nicki Minaj concert, “e would therefore suggest that the consumer refers back to the terms and conditions to see if they stipulate the performance times of the artist.” “If consumers have particular concerns, we encourage them to contact our helpline by phoning 01 402 5555 or by e-mailingShane MacSweeney, a solicitor in Galway, said there are two potential avenues for fans seeking a legal remedy.Mr MacSweeney said the more obvious route for fans is to make a complaint via the CCPC, as the body “has the powers to direct businesses to make retribution in those circumstances”.
Theoretically, the case could be brought before the District Court and would represent a nuisance for the defendant. The company could “incur far more expense in engaging a lawyer than the value of the claim itself,” Mr MacSweeney said.
Malahide-Castle Malahide Consumer-Protection Dublin Mcd-Promotions
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