Ambulance response rates in many rural areas remain bellow target, even as the province continues to pay out bonuses to its ambulance service provider.
Back in 2020, then auditor general Kim MacPherson highlighted a number of rural communities that received response rates much lower than the target. Watson confirmed that all 19 of those communities are still bellow the target of an ambulance arriving within 22 minutes of the call 90 per cent of the time.The target for urban areas is to have an ambulance arrive within nine minutes 90 per cent of the time.
The communities of Ford Mills and Port Elgin have some of the worst response rates in the province, with ambulances arriving on time last year just 53 per cent and 48.9 per cent of the time respectively. But as MacPherson pointed out in her 2020 report, those numbers get averaged with the rest from their corresponding region — which includes the oftentimes better response rates from urban areas — meaning that as per the contract with Medavie Health Services, the 90 per cent target is said to have been met.Last year, that meant the province paid out a total of $2.7 million in bonuses.
That contract is being renegotiated, but Green MLA Kevin Arseneau says that he’s tired of ANB making excuses for poor service in his area. “They’re a service provider and they’re supposed to provide services and they’re not providing that service and so they need to be in solution mode a lot more than being in blaming the others mode,” he said.
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