Inspectors found delays in every part of the patient journey
Northern Lincolnshire and Goole Foundation Trust has been rated ‘requires improvement’ again by the Care Quality Commission, but inspectors noted improvements had been made since their last visit.
Goole and District Hospital – overall the hospital has improved from ‘requires improvement’ to ‘good’. How safe and responsive the hospital is has improved from ‘inadequate’ to ‘good’. Effective and caring have remained rated as ‘good’, and well-led has remained rated as ‘requires improvement’ However, the CQC found delays in every part of the patient journey and people were staying too long in hospital due to discharge issues. More work was required to build an open culture and improve communication with people, their families and staff, and the visibility of senior leaders was variable across the services inspected.
“Although, we found across most services there still wasn’t enough staff with the right qualifications, skills, training and experience to meet people’s needs. The trust must continue to address this as a priority. “We will continue to monitor the trust to make sure changes are made and embedded, and we will return to check on progress.”
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