A cybercriminal gang known as LAPSUS$ is targeting call centers used by major tech firms and it’s paying off, security experts warn.
A hack of a call center provider led to a breach of data at security company Okta, causing a storm in the cybersecurity world this week. Under Costa Rica’s sunny skies, in a pastel-colored office space northwest of the capital San José, employees are beavering away in their cubicles, answering calls and providing tech support for customers. They work for a little-known outsourcing firm called Sykes.
Asked if any other customers were hit in the January breach at Sykes, a Sitel spokesperson said, “We are unable to comment on our relationship with any specific brands or the nature of the services we provide for our clients.” Cybercriminals have long targeted low-paid tech-support workers who have “access to the keys of the kingdom,” said Allison Nixon, chief research officer at cyber investigations business Unit 221B.
Ireland Latest News, Ireland Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Okta hack puts thousands of businesses on high alertLapsus$ has posted screenshots of the alleged hack.
Read more »
New hack took aim at identity provider OktaA hacking group that previously claimed attacks on Nvidia and Microsoft has said it's compromised Okta — which provides 'single sign-on' identity services to thousands of firms
Read more »
'This Is Really, Really Bad': Lapsus$ Gang Claims Okta HackLapsus$ leaking Microsoft source code would be bad enough. Breaching Okta could be much, much worse.
Read more »
Okta hack: What to knowOkta chief security officer David Bradbury said in an updated statement on Tuesday that its service has not been breached and remain fully operational.
Read more »
Okta Says Hundreds of Its Customers May Have Been Caught In HackOkta, one of the world’s leading providers of digital identity verification, said that a January data breach revealed by hackers may have affected hundreds of customers that rely on its software to manage secure access to their internal computer networks
Read more »
Okta says security protocols limited hack, but response speed laggedCSO David Bradbury called the hack 'an embarrassment' for the Okta team
Read more »