The Department for Transport said 'further work' is needed before the rules change
Plans to entitle more passengers to flight delay compensation have been dropped from initial reforms aimed at protecting consumers, the Department for Transport has announced.
The UK uses the European Union’s EU261 rule, which means passengers on flights shorter than 1,500km can claim £220 for delays of more than three hours – but nothing for shorter hold-ups. The DfT proposed replacing this system with a model similar to the one used by rail and ferry operators, which links compensation amounts to the cost of travel.
Another measure involves making airlines pay full compensation for damage caused to wheelchairs on domestic flights and offering new training to ground handlers to reduce the number of incidents.
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