The company behind the controversial scheme says it understands concerns and will continue working with partners to provide 'a reliable and efficient return system'
Re-turn has defended its recycling scheme after the Irish Mirror revealed that one in five containers were being rejected by reverse vending machines, prompting customers to describe the controversial levy as a “stupid tax”.
Correspondence obtained by the Irish Mirror under the Freedom of Information Act shows that Minister Smyth has been bombarded with complaints about vending machines rejecting bottles and cans. A spokesman for Re-turn said that the company “understands the concerns raised regarding reverse vending machines and the rejection rates”, and outlined some of the reasons why containers are not being accepted.
He said the statistics included instances in which containers were initially rejected by reverse vending machines, but were subsequently accepted. “Temporary rejection” can occur for several reasons, including incorrect orientation, slight dents or deformations, and “interference from fingers”, the spokesman added.
“We encourage consumers to reach out to us directly with any concerns, and we will continue collaborating with our partners to provide a reliable and efficient return system.”
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