Problems emerge on the website and app on the first day of regular post following the festive period.
The Royal Mail app and website was unavailable on Wednesday for more than four hours, users said.
The outage comes on the first day of regular post following strikes and bank holidays over the Christmas period. Down Detector, which tracks websites, showed that thousands of people had reported that the Royal Mail site was inaccessible.At the time of writing, some users continue to report they remain unable to access the Royal Mail app or website but reports on Down Detector are declining.
As well as the reports in the morning of 28 December, there were hundreds more made overnight, beginning at 9pm on 27 December.A Royal Mail spokesperson told the BBC: "We are very sorry for the difficulties experienced by some customers when using our website today. "We are working to resolve this technical issue as quickly as possible and apologise for any inconvenience caused."
Ireland Latest News, Ireland Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Businesses stop taking orders as Christmas deliveries still missing due to Royal Mail strikes“Some customers are having to wait up to a month to receive items.” Small businesses stop taking orders as Christmas deliveries are still missing due to Royal Mail strikes
Read more »
Royal Marine completes 100-mile Christmas kayak challengeJon White raised more than £8,000 for the force's charity after setting off on Christmas Day.
Read more »
Prince Louis called 'pure chaos' by royal fans for antics at Christmas walkaboutPrince Louis delighted royal fans with his antics during the Christmas Day walkabout which saw him described as “pure chaos”
Read more »
Prince Louis' Christmas outfit sparks criticism of Royal Familythe Royal Family members walked the short distance from Sandringham House to St Mary Magdalene Church
Read more »
Prince Harry's 'outburst' after royal fan’s Christmas requestHe 'stormed off in huff', it was reported
Read more »