Move comes as airline plans major growth in coming years
The platform will be used across the business, from pilots and cabin crew to customer service, including senior management such as Mr Wilson and group chief executive Michael O’Leary.
Ryanair is seeking to expand passenger numbers from the current 168 million per year to 225 million a year by 2026. The company has pledged to hire thousands of new staff across the business as part of this expansion, including 2,000 in Ireland by 2030. “In organisations all over the world, Workvivo becomes the digital heart and I’m excited to see how Ryanair put their stamp on it,” said chief executive of Workvivo John Goulding. “We’re on a mission to elevate the employee experience no matter whether you’re working in the cockpit or in the check-in hall.”
Cork-based Workvivo was founded by Mr Goulding and Joe Lennon in 2017. It serves 300 customer organisations in 90 countries, with customers that include Bupa, Everton FC and Telus International, the owner of Voxpro. In June 2022, it raised $22 million in a Series B funding round led by US investment firm Tiger Global Management to fund product development and innovation.
The company has seen significant growth in recent years, more than 100 per cent year on year, as the pandemic challenged companies to find better ways to engage and connect staff.
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