San Diego ready to take drastic action on ambulance service to solve staffing, response time problems

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San Diego ready to take drastic action on ambulance service to solve staffing, response time problems
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Falck USA's continuing failures to fulfill its promises may prompt the city to add a second provider or bring service in-house. 'We can't just wait for it to get better,' the city's fire chief said.

Fire chief says new study will help determine whether public or private is long-term answer.

Response time data for those months aren’t yet available, but a Falck official acknowledged Wednesday that the company will be facing fines in multiple response-time categories for September. Falck has 109 full-time paramedics available to work, well short of the 134 needed and the 148 it would like to have so it can cover vacations and sick daysThose numbers are down from May, when the company had 116 paramedics and 194 EMTs.

“It’s our belief this may result in city of San Diego Fire-Rescue having to take greater responsibilities and extra measures to cover this increasing number of unstaffed shifts with San Diego Fire-Rescue paramedics,” Sorci said. “These delays in the dispatching of ambulances have resulted in response times of up to 30 minutes or more, as ambulances respond from as far north as Carmel Mountain or farther to areas of Encanto, downtown or the South Bay,” he said.

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