She told us the bill for the damage would be, rather neatly, €300 - plus a €50 ‘damage processing’ fee
Seán Moncrieff: The woman in the car rental office was a black hole of emotion, sucking up feelings but giving nothing in return:
And so it was that when we left the car back, tank full and still unblemished, the woman in the car rental office went out to do her inspection and found a scratch on the front bumper. Not even a scratch; more like a slight graze: one so inconsequential that if it was your own car, you’d give it a rub, sigh, and do nothing about it. And if it was on a car you rented, you might take a note of it. But it wouldn’t stop you renting the car.
This smiling malignity is a constant presence in our lives. There’s the odd controversy – Ticketmaster – and then things go back to normal I know I would have received the dead-eyed stare in return. I know I would have paid up anyway. But I might have felt better. Or perhaps not. Perhaps corporate Big Brother is just laughing at us: the smarmy lingo being just a method to hide its sniggers as it charges people whatever it likes.
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