The burger chain is poised for its biggest year yet.
. One such strategy is to move the best of the best in from other locations to get the new ones up and running. Another thing execs think will bring in the applications is Shake Shack's new tipping function, which, they claim, has workers earning over $20 an hour in some cases. They also plan to add more drive-thrus to lessen in-store traffic.kiosks
. You've probably seen ordering kiosks in more fast-casual restaurants. These interactive screens let customers order, customize items, and pay without having to interact with an employee. Of course, the kiosks are attractive to those still leery of face-to-face interactions after the Covid pandemic, but they also save the company from fully manning the registers. Shake Shack ambitiously hopes to have kiosks in every location by the end of next year.
While it does help that the locations run leaner in terms of the ordering process, that doesn't mean Shake Shacks will need fewer workers. The current and future employees will be moved to so-called"value-added tasks," the company said, which include completing and expediting orders and greeting guests.
A popular feature at Shake Shack, kiosks were met with mixed reviews at some chains with some customers
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