The South Central Ambulance Service responds to damning health watchdog report.
An ambulance service has published an improvement plan after it was rated inadequate by the health watchdog.on South Central Ambulance Service following an inspection in April and May.SCAS said the report had highlighted some "serious concerns which we must, and will, fix as a matter of urgency".
In one case a long delay in an ambulance arriving contributed to the death of a patient who had fallen and was trapped under their bed.SCAS said: "We have already taken swift action but we recognise there is more to do. Providing the best possible care to all our patients remains our top priority. The CQC found SCAS crew were not checking their defibrillators regularly enough to ensure the devices, which are used to treat people in cardiac arrest, were working properly.
SCAS said it had reviewed its policies across medicines management, medical devices, safeguarding, duty of candour, infection prevention and control.
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