Some financial analysts say Southwest’s implosion could slash 9% from its fourth-quarter earnings.
The embattled air carrier has faced calls to make its furious customers financially whole after scrapping more than 16,000 flights since last week.
Southwest’s Chief Commercial Officer Ryan Green hinted at looming financial ramifications during a call with reporters, acknowledging that “there’ll certainly be an impact in the fourth quarter.” The company has declined to provide a more specific estimate or reveal how many of its customers were affected by the meltdown. Green acknowledged it would likely take weeks for Southwest to process all the reimbursements.AFP via Getty Images
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