Southwest Airlines says that its recent service problems, which prompted it to cancel more than 2,000 flights over a four-day period, cost the airline $75 million.
That's just one of the headwinds facing the discount airline. Southwest warned Thursday that it believes revenue will take a $100 million hit this quarter from the lingering effects of the Covid surge caused by the Delta variant -- even though bookings have improved recently, especially during the upcoming holiday travel period. About $40 million of that hit is expected to come in October.
"We have reined in our capacity plans to adjust to the current staffing environment, and our ontime performance has improved, accordingly," said CEO Gary Kelly."We are aggressively hiring to a goal of approximately 5,000 new employees by the end of this year, and we are currently more than halfway toward that goal."American AirlinesAmerican Airlines reported it lost $641 million in the quarter, excluding special items.
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