'Selling more of the bikes now without addressing customers who have had to wait too long is not more important than doing the right thing' British bespoke bike company Spoon Customs pauses its flagship carbon Vars Disc citing supply chain issues cycling
Spoon Customs has announced that it will be suspending the production of its carbon bikes, including the award winning carbon bike, the Vars Disc, to manage the backlog and long wait times caused by"a perfect storm of parts supply chain issues" in 2022.
Vars Disc, Spoon’s flagship handmade carbon bike was launched last year and received rather glowing reviews, leading to many people putting their money down to buy one. But the company encountered unforeseen supply side issues which affected front end components and delayed production of some critical frame parts for most of 2022.
The problems which led to the delays were solved in Autumn 2022, said Spoon. The company has also decided to proactively offer a full refund to all affected customers affected by the resultant backlog.
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