Starbucks interim CEO Howard Schultz told employees in a letter on Monday that the company is working to 'radically' improve their experience amid sweeping unionization efforts.
Renew the well-being of retail partners by radically improving their experience.Reconnect with our customers by delivering memorable and personalized moments.He didn't mention any specific programs or initiatives that would help to accomplish these goals, yet. Those programs will be released "in the weeks ahead," according to the letter. "Many teams are already hard at work to build this next Starbucks," Schultz said.
Starbucks employees and supporters react as votes are read during a union-election watch party on Thursday, Dec. 9, 2021, in Buffalo, N.Y. The collaborative sessions kicked off shortly after Schultz took over the reins in April. In May, Schultz said the company was allocating $1 billion throughout the fiscal year to enhance pay, modernized training and collaboration, as well as store innovation.
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