Subway’s Major Sandwich Giveaway Was a Huge Disappointment, Customers Say — Eat This Not That

Many customers left empty-handed...

release unveiled an all-new lineup of sandwiches and a completely new way to order—by the number and sans customization.

But if that sounded almost too good to be true, it's because it was. As customers learned when they tried to nab one of the free sandwiches from the new Subway Series menu, there were several caveats to the deal—some completely foreseeable albeit inconvenient and others totally unexpected and frustrating.

Several blunders came together to create a bottleneck of customers at Subway's restaurants, many of whom ultimately ended up walking away empty-handed.

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