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As the guest experiences and services manager at The Lodge at Ashford Castle, Anna Keane Hughes is well-trained in the art of making memories (and magic too)

03rd Aug 2023

As the guest experiences and services manager at The Lodge at Ashford Castle, Anna Keane Hughes is well-trained in the art of making memories . While there is no ‘typical’ day, her role includes everything from hiding in a bush to capture a surprise engagement announcement to planning guests’ itineraries. Here she shares more about her career journey to date.Honestly, no.

I take time in confirming guest itineraries and any outstanding details for their stay with us. I work closely with The Lodge team to keep them up to date on any VIP arrivals or stayovers. Later in the day and into the evening my time is largely floor based, where I am engaging and meeting with all our guests and visitors to The Lodge.make what the girls describe as a ‘bucket of tea’ and have a quick catch-up with the team in our office.

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