Thieves stole thousands of dollars from a couple's bank accounts through Zelle.
HENDERSONVILLE, North Carolina -- Thousands of dollars vanished from a Western North Carolina couple's checking account, and it could happen to you.
The Savages don't have a Zelle account or mobile banking. The next morning, the hoax further unfolded.He had to borrow a co-worker's phone to call Tessa, urging her to check their bank accounts. "I said, 'How can you do that with a Zelle?' And they go, 'Well, it's just done. Somebody hits the thing and then, boom, it's gone, it's gone,'" Tessa Savage said."Yeah, this could be a particularly sophisticated attack. If this individual is most likely was a drive by, they clicked on an email months and months and months ago.
"Let's say you don't have a mobile banking app. Let's say you don't use your phone for mobile banking. Your account is still largely in many, many, 5,000-plus cases linked to a Zelle capability," Bricker explained.Steps you can take to protect yourself"Don't engage, do not respond at all. But then think to yourself, what information could they already have about me," Bricker said."Three things.
As for the Savages, they said the bank either cannot or will not give them any information about how the money was transferred.