Thousands without heating for five days in 'major incident'
"With a colder spell due in the coming days it is important we and other organisations across the city collaborate to ensure all the residents affected are provided with the support they require, especially the most vulnerable.
Ollie Paton said: "I came home from work and the electricity was off. It came back on, then went off again. It's freezing. You can see your own breath in the candlelight." "I've had customers in here saying they're turning their gas hobs on and there's water coming out," he said.
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