Services may deteriorate further after the company is nationalised, it is claimed.
By David McKenna & Spencer StokesServices on the troubled train operator TransPennine Express may deteriorate further after it is nationalised, it is claimed.that the government would run the service after customer complaints of poor service and cancelled trains.
"Our immediate focus must be to re-establish relationships, re-engage colleagues and rebuild trust with passengers." "I do ask for your support and patience during this time. Particularly as during our first few weeks of operation we expect some of those challenges to get worse," it said.Tracy Brabin welcomed the move and said passengers in the North had put up with a substandard service for "far too long"
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