The data center outage in Sacramento means the company operated in a tenuous 'non-redundant' state for at least 5 days, according to internal communications.
The outage put Twitter in a “non-redundant state,” Fernandez wrote in the staff memo, as reported byThe company has data centers in multiple locations around the country including Atlanta, Georgia and Portland, Oregon, according to the news outlet. Those centers store duplicate data by design, to avoid data loss and total site outages.
“Even a temporary but overlapping outage of a small number of data centers would likely result in the service [Twitter] going offline for weeks, months, or permanently,” according to Zatko’s whistleblower disclosure. Since the Sacramento failure occurred on Monday and the staff memo was sent on Friday, there’ve been at least five days of server disruption. It’s unclear if the data center has been brought back online in the interim, or if the the outage is ongoing.
Twitter declined to respond to any of Gizmodo’s questions regarding their data centers. Instead, in an email to Gizmodo, a company spokesperson wrote, “There have been no disruptions impacting the ability for people to access and use Twitter at this time. Our teams remain equipped with the tools and resources they need to ship updates and will continue working to provide a seamless Twitter experience.
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