TWO major energy companies will have to pay out £2.7million to thousands of customers who were overcharged
Good Energy customers will receive £109 on average while OVO customers will get an average of £181.
"Energy suppliers should hear this loud and clear: we expect suppliers to act with the utmost care and integrity. "We have also made a voluntary contribution to the redress fund to help support customers in vulnerable situations." He added: "Every customer payment method change is now being checked and the formal improvement plan we have submitted to Ofgem includes new automated processes, standards and governance to prevent any similar mistake in future."
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