People are adding to the backlog
Health workers have discouraged people from visiting A&E for minor things like chapped lips and a verruca, as these are not genuine emergencies and could be treated at home.
Waiting times are consequently increasing as the hospitals battle backlogs. Imran Khan, urgent care lead at Bolton NHS Foundation Trust, said: "What we have to do is prioritise patients in terms of their clinical condition. People may wait longer if their condition is not as serious as someone else’s, or be directed to another more appropriate service."Mr Khan added that pharmacists could assist with some of the conditions people attend A&E with.
Hannah Durrant, a consultant, added: "We’re really happy to see people when they’re unwell, that’s what we’re here for and that’s our job. However, if you’re not sure whether you need an emergency department or not, contact 111, your GP or a pharmacist and take advice there.