TRAIN commuters are facing widespread disruption as drivers continue to strike over pay. But if you need to travel by train, you might be able to claim compensation – here’s what you ne…
If you have bought an advance train ticket and it's affected by the strikes, you will be able to claim at least some of your money back.The process varies depending on the train operator, but normally you will need to contact the company, provide a picture of your ticket and details of the train you were supposed to be on.The scheme will give pay-outs to customers if their train has been delayed by a certain amount of time.
If you don't have your ticket then you'll need to provide a receipt with your journey details and the price paid.Season ticket holders should be able to claim back 100% of the usual compensation should they decide not to travel on any of the strike days, even if their train hasn't been cancelled. This won't apply to the non-strike days, however, even though services will still be affected by the industrial action.Advance tickets may be accepted on different trains and routes during the strike.Travellers are advised to contact train companies directly for more information.How can I check if my train has been cancelled?
The National Rail journey planner is the best way to check if your journey has been affected by the strike - this is available on its website and app. Individual train companies also have their own apps and websites with details of changes to timetables, and many are putting information on social media.
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