A pilot in Manchester recently loaded suitcases onto the plane himself.
Everyone knows air travel is a mess right now. Mostly, that’s because the industry is dealing with the same problem that the rest of the economy is facing: a staffing shortage prompted by a tight labor market and a quick rebound from the Covid-19 pandemic.But there’s more to the story.
Consider the Transportation Security Administration: It’s one of the lowest-paid federal jobs around. Despite hiring bonuses and incentives, the TSA is having trouble filling its posts. According to Government Executive, the agency isWhile airports, airlines, and contracting companies can—and are—raising wages and recruiting for new staff, they can’t hire them as quickly as Amazon does, because so many airport workers require a security clearance.
Take Delta, which has been hiring like crazy, picking up 18,000 new employees since the start of last year. The company now sits at 95 percent of pre-pandemic staffing—but only 85 percent capacity, thanks to training backups .“The chief issue we’re working through is not hiring but a training and experience bubble,” CEO Ed Bastian
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