People are at least as responsive to the tone of what they hear as they are to the content. Here's how to use that knowledge to your advantage.
. It reduces the chance that the other person will avoid dealing with what you say by shifting attention to how you say it. Cleaning up your style of expression puts you in a stronger position to ask people to do the same or act better toward you in other ways.
Sometimes people are tart with each other in playful ways, and that's OK. But keep watching to see how it's landing on the other person.": feeling already mistreated, annoyed, irritated — or already in a critical frame of mind. Little things can land on this priming like a match on a pile of firecrackers, setting them off. Maybe simply take a break to clear away some or all of the priming.
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