Zhanna Marchenko fell on a concrete stairwell and suffered a broken hip - before waiting hours for paramedics to arrive.
Zhanna’s daughter made use of blankets and Coca Cola bottles filled with hot water to keep her mum warm Daughter Zanna Marczenko feared Zhanna Marchenko would ‘die there’ on the ground.
She told Metro.co.uk: ‘I tried to keep her warm as she was shaking all over. I took out all the quilts I had at home.‘However, mum was still lying on the cold, hard concrete.’Her daughter tried everything to keep her warm during the four hour period Zanna added: ‘My mum was crying, screaming and terrible confused all the way to the hospital. I was so worried and shocked, that I still cry now when talking about it.A spokesperson from the Scottish Ambulance Service has since told Metro.co.uk that a ‘high volume of calls’ and ‘lengthy patient handover times’ had caused the delay.
Scottish Labour deputy leader Jackie Baillie – who has previously slammed cuts to ambulance services – urged Scottish Health Secretary Humza Yousaf to take action.
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