Booking[dot]com guests turn up at family's home in Plumstead
Tourists who booked accommodation on Booking.com have been turning up on the doorstep of a family in south-east London instead.
She said it seemed the street's postcode had been used for the bookings on the travel website, and her house was beneath the pin drop.Students Jessica, Natalia and Sabrina from Argentina had to spend more money booking another property "They had nowhere to go and we tried all the the local hotels but everything was booked out," Karin said.
"The family tried to help us, but we are still waiting for money from Booking.com as we still have to spend money to find new accommodation", Ms Schneider said.Lisa Webb, a consumer law expert for consumer group Which?, described it as "really horrifying" for all parties.
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