Ofcom says it is looking into whether two BT companies, EE and Plusnet, have breached rules.
BT is being investigated by the telecoms regulator over concerns it broke rules when customers signed new mobile and broadband deals.
Telecoms providers are required to give customers contract information and a short - usually one-page - summary of the main contract terms before signing up. The summary must include key information. It includes things such as the broadband speed, the price, length of the contract and the terms and conditions if a customer decides to end their contract early.Ofcom said the rules were an important way of helping people shop around with confidence and make informed choices about the right deal for them.
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