Cliona McCarney was charged an extra £48 by easyJet at Belfast International Airport for her backpack despite claiming it fit within the size restrictions. She alleges that staff insisted on a 'drop and go' policy, preventing passengers from touching their bags to ensure they fit.
Airline passenger Cliona McCarney was fuming after claiming that she and her partner were hit with a hefty £48 fee each by easyJet when boarding a flight at Belfast International Airport.
"Charged £48 to fly with this backpack by easyJet, despite flying with it on same airline on Thursday," Cliona said in a fiery social media post on X . "Apparently you can't push your bag to get it in bag sizer, it has to drop in by magic. Appalling customer service from two very rude and aggressive staff at Belfast Airport."
BBC weatherman Barra Best weighed in on Cliona's ordeal, calling it "horrendous". He commented: "That's horrendous. Have witnessed that happening before and never understood why". Others joined the conversation with their own similar tales. One posted: "I'd the same issue flying with them from one airport, but different from the other."
Easyjet Baggage Fees Belfast Airport Passenger Complaint Travel Drama
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