Man behind the Superquinn chain believed his customers should want to come back
Other innovations included the establishment of playhouses to occupy the young children of his customers and SuperClub, the first loyalty scheme of its kind in Ireland.
Quinn’s media profile is almost as long-standing as his retail business. In 1968, almost three years ahead of decimalisation, he wrote for The Irish Times about how shopkeepers should begin preparing for the change. By 2010, he was an iPhone lover with his ownHe believed in spending time on the shop floor, at one point manufacturing tie-pins bearing the acronym “YCDBSOYA”, or “you can’t do business sitting on your armchair”.
Male executives who told him their wives always did the shopping “missed the point”, according to Quinn, who thought all managers should sample the customer experience, even if they did so only once a month. Outside the retail world, his biggest public role in the pre-Seanad days was the decade he spent as chairman of An Bord Poist . In his memoirs, he wrote that he was motivated to take the position by the fact his father had met his mother at a post office inLeinster-bound Superquinn held its own throughout some tough economic periods, as Quinn explained later. When the company began, “the economy was very poor”.
Ireland Latest News, Ireland Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Superquinn founder Feargal Quinn dies aged 82Businessman and former senator Feargal Quinn has died at the age of 82 following a short illness.
Read more »
Superquinn founder Feargal Quinn dies aged 82The supermarket founder was also a Senator for 23 years.
Read more »
Superquinn founder Feargal Quinn passes away aged 82A former Senator, Mr Quinn was best known for founding the grocery chain
Read more »
Superquinn founder Feargal Quinn dies aged 82Superquinn founder and senator Feargal Quinn dies aged 82
Read more »