The foodie favorite has 15 new drive-thrus opening this year!
, which have outdoor menu boards and speaker systems, the Applebee's drive-thru requires customers to order ahead of time—either online or through the chain's mobile app—and go to the window for pickup.
According to Cywinski, 10 years ago, no one would have considered Applebee's when seeking out a to-go meal. However, now that the national restaurant chain is"competing directly with [quick-service restaurants] and fast casual," there is a greater need for another ordering option. Additionally, Cywinski believes the drive-thru windows would streamline the delivery process for drivers who would typically go into the restaurant to retrieve orders. Delivery currently makes up about 13% of Applebee's sales.
Although the number of restaurants that will ultimately have drive-thru windows is unclear, the chain
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