The woman, who was left visually impaired after developing a brain condition, still feels ill as a result of the stress caused by the travel nightmare
A visually impaired woman has criticised budget airline easyJet after she was forced to spend 24 hours in Glasgow Airport because her flight was cancelled.
READ MORE - Irish holidaymakers warned over new 'squatting' trend on planes that could see passengers booted off "It was the day of the incident at Belfast City Airport and even though we were flying into the International Airport, there had been rumours that some flights were cancelled or delayed. "We kept checking the app and then it said the flight was delayed until 10 o'clock, then it was 11 o'clock, then it was midnight but there was no easyJet staff around to ask what was happening," she said.
After the multiple delays, the flight disappeared from the screen but no easyJet staff at the airport explained what was happening to Megan, who ended up contacting the airline's customer service via telephone and were offered a hotel room in Glasgow, the costs of which they would be able to claim back.
"At the time I was completely exhausted, I felt ill. To this day I still feel ill because obviously, it made me sick because of it, from the stress and everything.EasyJet has confirmed that it has since been in touch with Ms McKeown and has offered her a flight voucher as a gesture of goodwill.
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